We know you have a lot of choices of where to shop, so we want to show our appreciation by making your experience with us as wonderful as it can be in every way. Here's how we're going to do that.
We work hard to find high quality products, so we’re so confident that you’ll love what you buy that you have a 30 calendar day return privilege on everything you get from us. Let us know you need to return something, and we'll take care of you
We promise that the goods we carry are priced the same or lower than any other US based online store, or we'll refund the difference. This means that you don't have to wait for a sale to get the sale price.
If an item you purchased at full price with us goes on sale within 3 business days, we will refund the difference. All you have to do is let us know and we'll send you the difference between what you paid and the current price. This excludes items already discounted at time of purchase and any price-match requests as a result of a storewide sale (e.g., Independence Day, Black Friday, Memorial day, etc.) For additional details, please see below.
Who wants to wait a week for an order to even leave the store? We ship orders same business day.
We are always on the lookout for ways to make shopping with Gottasoul better. If you have any ideas, send us an email at firstname.lastname@example.org and we'll see if we can make it happen!
More on Pricing. You have 72 hours from the time you place your order to report a lower advertised price found at a competing US based online boutique. The item must be identical, in stock in the size you ordered, and available for order at time of our review. To request a price match, please copy and paste the link to the item along with your order number in an email and send to email@example.com. Give us 3 business days to check it out. Once verified it, we’ll credit your GottaSoul account the difference. Exclusions include non-boutique related sites; e.g., eBay, Amazon, Daily Deal sites, Etsy, and second-hand clothing sites. Price matching only works for US based independent online boutiques.